Get top smartphone performance without the premium price tag. Choose from a wide range of Apple or Samsung devices. Our refurbished phones are expertly tested, fully restored, and backed by a warranty - so you can buy with confidence. Enjoy big savings, reduce e-waste, and experience your favourite brands like new.
Frequently asked questions and answers about the Phones.
For more detailed information and additional queries, please refer to our FAQ Page.
Is buying a refurbished phone environmentally friendly?
Absolutely. Buying a refurbished phone from Loop Mobile is a great way to support environmental sustainability. By choosing a refurbished device, you help reduce electronic waste, rescue CO2, and conserve the resources required to produce new phones. Each refurbished phone you purchase means one less device ending up in a landfill, making your choice eco-friendly and beneficial for the planet.
What cosmetic conditions can I expect with a refurbished phone?
Our grades correspond to the state of external wear of our refurbished products. We have created a simplified and clear cosmetic classification system that precisely defines the grade of each device:
Premium: Our Premium phones come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box. Our highest quality grade available, premium devices are meant to go the distance.
Excellent: Our Excellent phones may have very light micro-scratches on the body that are not noticeable with normal use. The screen might show some extremely light signs of use, but these are not visible when the device is in use. These devices function like new.
Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new.
Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly.
Each grade reflects only the cosmetic condition, as all phones undergo the same rigorous testing to ensure perfect operation.
Do refurbished phones come with a warranty?
Yes, all refurbished phones from Loop Mobile come with a 12-month warranty. This warranty covers any defects in materials or workmanship, giving you confidence and peace of mind with your purchase. Our customer support team is ready to assist you if you encounter any issues within this period.
What checks and tests do refurbished phones go through?
Every refurbished phone at Loop Mobile goes through an extensive refurbishment process:
Data Wiping: All previous data is securely erased.
Hardware Testing: We perform over 75 checks, including testing the battery, screen, buttons, and connectivity (Wi-Fi, Bluetooth, 5G).
Repairs: Any faulty components are replaced with genuine manufacturer parts.
Cosmetic Grading: Phones are graded based on their cosmetic condition, from 'Like New' to 'Good'.
Final Inspection: A thorough final check ensures each phone meets our high standards before it is packaged and shipped.
Are refurbished phones reliable?
Yes, refurbished phones from Loop Mobile are highly reliable. Each phone undergoes a comprehensive 75-point quality check, including tests for battery life, connectivity, and overall performance. We use genuine parts for any repairs and ensure that every device meets our stringent standards. Additionally, all our refurbished phones come with a 12-month warranty for your peace of mind.
How do refurbished phones differ from new phones?
Refurbished phones at Loop Mobile have been pre-owned but thoroughly restored to excellent working condition. While new phones come directly from the manufacturer, refurbished phones undergo rigorous testing, repairs, and quality checks to ensure they perform like new. The main difference lies in the cosmetic condition and the price - refurbished phones offer significant savings and a sustainable option.
Refurbished Phones from Loop Mobile - Premium Products Without the Price Tag
Refurbished, reconditioned, or pre-owned phones are not just ordinary used phones. These devices have been previously owned but are restored to their original operational condition through an extensive refurbishment process.
The term "refurbished" can sometimes be misunderstood, but at Loop Mobile, it stands for reliability and value. Our refurbishment process includes over 75 detailed checks, ensuring that everything from the battery life to the screen integrity meets our strict criteria. Whether the phone was returned after brief use, traded in for an upgrade, or sourced from our trusted partners, we make sure it’s in top-notch condition before it reaches you.
By choosing a refurbished phone, you’re not only saving money but also reducing CO2 and contributing to a greener planet. Each refurbished phone represents one less device heading to a landfill, reducing electronic waste and conserving valuable resources. It’s a smart choice that benefits both your wallet and the environment, providing a win-win solution for modern tech users.
At Loop Mobile, each phone undergoes a thorough refurbishment process to ensure it meets our stringent quality standards, providing a near-new experience at a fraction of the cost of a new device.
Why Opt for a Refurbished Phone?
Cost-Effective: Enjoy cutting-edge technology at up to 70% less than the retail price of new devices. Whether you call them refurbished, reconditioned, or pre-owned, these phones deliver exceptional value.
Environmentally Friendly: Choosing a refurbished phone reduces electronic waste and conserves resources, making it a much greener choice. Each reused device contributes to less waste in landfill sites, helping protect the environment.
Assured Quality: Our exhaustive 75-point inspection guarantees that every phone functions impeccably. From battery health to software integrity, your satisfaction is ensured.
Our Refurbishment Process
Discover the journey of a Loop Mobile refurbished phone:
Recovery: We source devices only from reliable partners, ensuring they meet our initial quality benchmarks.
Testing: Using sophisticated diagnostics, we conduct over 75 checks to fully assess each aspect of the phone’s functionality.
Refurbishment: Our skilled technicians repair and update each device using genuine parts, ensuring they meet our high standards.
Grading: Phones are transparently categorised based on their cosmetic condition, providing options for every preference and budget:
Excellent: Minimal signs of wear, near-perfect functionality.
Good: Light cosmetic marks, but in excellent working order.
Fair: More visible signs of use but fully operational at the most affordable prices.
Why Choose Loop Mobile?
Complete Transparency: We offer detailed insights into our refurbishment process and share the exact CO2 savings for each device, helping you make an informed and environmentally friendly purchase.
Comprehensive Warranty: Every refurbished phone comes with a 12-month warranty, underlining our commitment to quality and customer satisfaction.
Sustainable Practices: Our entire operation, from device recovery to packaging, is designed to minimise environmental impact, using recycled materials wherever possible.
Ready to Find Your Ideal Phone?
Choosing refurbished technology from Loop Mobile is easy, cost-effective, and kind to the planet. Explore our wide range of reconditioned smartphones andrefurbished iPhones.
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Free 30-day returns
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12-month warranty
Enjoy peace of mind with a full year of warranty coverage.
1M+ Customers
Trusted by millions of satisfied shoppers worldwide.
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