We offer FREE delivery on all products. Orders placed before the country-specific cut-off time (see below) on business days will ship the same day. Orders placed after that time or on weekends/holidays will ship the next business day.
Delivery Times & Couriers
Australia
All products shipped via Australia Post (1-2 days, depending on location; longer for WA/rural areas)
France, Germany, Ireland and Spain
DHL Express for main devices (1-2 days)
DHL Economy for accessories (2-3 days)
United Kingdom
DPD for main devices (1-2 days)
Royal Mail for accessories (2-3 days)
United States
FedEx 2nd Day for main devices (2-3 days for phones/tablets, 3-5 days for MacBooks)
USPS for accessories (4-5 days)
Signature required for FedEx deliveries
PO Box delivery not available - physical address required
Cut-Off Times for Same-Day Shipping
Australia: 2pm (AEST) France, Germany, Ireland and Spain: 2pm (BST) United Kingdom: 1pm (BST) United States: 1pm (EST)
Returns & Warranty
30-day free returns
All devices can be returned to us for free within 30 days of purchase by contacting our customer service team Monday-Friday and between 9am-5pm.
For a return to be eligible, devices must be in the same condition that you receive them in, and be returned to us in their original packaging with all accessories.
Refunds are credited back to the customers original payment method and the whole typically take up to 5 working days after we receive the order.
12-month warranty
All devices come with a 12-month warranty that cover all technical malfunctions, including the battery and camera.
The warranty does not cover accidental damage, water damage, loss, or theft.
Unfortunately, this is currently out of stock.
The Dyson Purifier HEPA Cool Formaldehyde TP09 is engineered for advanced whole-room purification and cooling.
Featuring a fully sealed HEPA H13 filtration system, it captures 99.95% of ultra-fine particles as small as 0.1 microns, while a specialised catalytic filter continuously destroys formaldehyde at a molecular level. Equipped with intelligent sensing technology, the TP09 automatically detects and reports airborne pollutants in real time.
With powerful Air Multiplier technology, it projects purified, cooled air throughout the room for a cleaner, more comfortable environment.
Our refurbished conditions
Every device has been fully tested by our experts on Loop, including a 75-point quality check to validate everything is 100% functional. Works as well as a new device.
Appearance: The device will show signs of use. The casing might have some small scratches or minor dents, but these do not impact functionality. Devices may have faint marks visible on the screen when the display is lit.
Functionality: Fully operational. Battery health is at least 80%, providing reliable performance for everyday tasks. Every device is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.
Appearance: The device will show minor signs of use. The casing may show faint micro-scratches that are hardly noticeable. The screen will be free of any major scratches, but may have some minor marks visible with the display off.
Functionality: Completely functional. Battery capacity is no less than 80%, ensuring solid performance for typical daily use. All devices are thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.
Appearance: The device will show virtually no signs of use. The casing might have extremely light micro-scratches. The screen may have some very light micro-scratches, but these will not impact daily use.
Functionality: Fully working. Battery health is at least 80%, offering dependable performance for everyday use. Every device is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.
Appearance:Looks brand new. Both the body and screen are pristine, showing no visible use. Premium models may be lightly handled or come from open-box returns.
Functionality: Fully functional. Excellent condition with authentic OEM manufacturer batteries holding at least 90% capacity, delivering strong performance even with heavy daily use. Every component is thoroughly inspected, tested, and cleaned according to Loop’s 75-point check.
Samsung Special Grades
Some items that we source directly from our OEM partners have some unique grades, which correspond to some incredible USPs. See below to find out more.
Appearance: Like new. The body and screen are flawless with no visible signs of wear. All exterior parts are 100% genuine Samsung components.
Functionality: 100% fully functional. Fitted with a genuine 90% capacity Samsung battery. Each device passes Samsung’s comprehensive 147-point inspection to ensure full performance across all features. Backed by a 12-month limited warranty.
Choose your grade based on your budget and how much importance you place on the aesthetic appearance of your device.
Why you'll love the Dyson Pure Cool™
Dyson Pure Cool™ combines performance, style, and smart features to elevate your everyday tech experience.
Featuring
Dyson Pure Cool™ purifies the air and keeps you cool with advanced HEPA filtration and a bladeless fan design — perfect for clean, quiet comfort. It’s designed for users who value both performance and functionality in their everyday tech. Whether you're working remotely, staying fit, or managing daily tasks, this device adapts to your lifestyle. Experience smoother navigation, faster app launches, and improved power efficiency with its latest-generation chip.
FAQs
Frequently asked questions and answers about the Dyson Pure Cool™.
For more detailed information and additional queries, please refer to our FAQ Page.
What is the Dyson warranty?
Enjoy peace of mind with a 12-month warranty included with every refurbished Dyson product. This warranty comes direct from Dyson.
With Dyson's seal of approval, you can trust in the quality and durability of your refurbished machine.
What accessories come with my Dyson device?
Every refurbished Dyson device includes all the accessories and extras you would have received if you bought a brand-new device.
What is a Dyson refurbished device?
A refurbished Dyson product is a used product that has been renewed by Dyson themselves!
Each Dyson machine undergoes a thorough refurbishment process, including hygienic deep cleaning, testing, and inspection, to ensure it meets Dyson's quality standards. Genuine Dyson parts are also used where replacements are needed.
How will my Dyson device be protected during shipment?
All our Dyson refurbished devices are shipped in a brand-new recyclable box. We quality check the packaging to ensure it offers great protection to your device in transit.
